CASE STUDY

Big Fig Mattress

Leveraging Affiliate Relations and Influencer Partnerships to Maximize Media Relations Impact

Results

Supported YOY sales increase by 40%

Over 14.6 billion media impressions

Managed affiliate program that grossed over $1.97 million in sales

“Thank you and the team for the hard work you put forth on behalf of Big Fig and we appreciate where we were able to take the Brand over the course of our engagement.”


President, Big Fig Mattress

The plus-size community has long been “leveraged” for performative allyship in an effort for brands to grow potential revenue. As such, Big Fig Mattress, creators of the first mattress built specifically to meet the needs of the plus-size sleeper, tapped The Pollack Group (TPG) to boost awareness of Big Fig and run its influencer and affiliate relations program to build trust among this inherently distrustful niche demographic.

To highlight product attributes and features, the agency rolled out drumbeat media relations in support of influencer and affiliate relations. We worked with Big Fig Mattress to launch #SeeAllOfMe, a new platform dedicated to advocacy, community service, and heightened visibility for the plus-size demographic through activism, increased allyship, and authenticity, as well as to encourage other brands to take the plus-size community’s interests to heart. The agency also invited and onboarded eight plus-size personalities to join the Big Fig Collective, an advisory panel consisting of prominent voices within the plus-size community to provide insight, expertise, and perspective.

Our combined efforts helped Big Fig take its rightful ownership as the #1 niche mattress brand for the share of voice term ‘Plus Size,’ the #2 share of voice position for ‘Back Pain,’ the #2 share of voice position for ‘Cooling,’ the #3 share of voice position for ‘Side Sleeper,’ and the #1 share of voice position for ‘Sagging’ in over 425+ articles secured in 2021.

Over TPG’s 18-month relationship with Big Fig, sales grew 35% a year. The company doubled its business during COVID-19 and increased sales by 40% in 2021. The agency secured 508 pieces of earned media coverage, totaling 14.63 billion impressions. This coverage had an ad equivalency of $27.5 million. In addition, the affiliate relations program netted in 1,045 sales, totaling more than $1.97 million in gross sales. Additionally, TPG managed more than 75 individual influencer relationships, whose postings across multiple campaigns resulted in a reach of more than 2.3 million with an earned value of $871,100.

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