Case Study

Human Touch

Rebranding a Product To Redefine A Retail Category

People relaxing on massage chairs outdoors at a wellness event.

Results

  • 2009 Gear Award winner
  • Featured in CNET, Apartment Therapy, and WSJ
  • Secured numerous TV product placements, including MTV’s The Real World

“The Pollack Group, is a phenomenal PR agency. They have a detailed knowledge of the PR industry, how it works and how to leverage it fto extend our brand presence and influence. They always exceed expectations and deliver quality work and results. They have a solid team, are strategic thinkers and are great to work with.”

VP of Marketing, Human Touch

When the nation’s leading supplier of massage chairs looked to us for a strategy to showcase the company’s newly re-branded consumer product division, we started by maximizing visibility of Human Touch and its award-winning HT-7450 Zero-Gravity Massage Chair at key technology and design trade shows that focused on wellness, design and technology.

At CES and Las Vegas Market, we played into the weariness of trade show participants and attending media, and engaged national broadcast media outlets to take a moment to “experience” the H-7450 massage chair themselves. Our national public relations campaign completely re-focused media perception of the product category itself — massage chairs — from just “simple comfort/luxury indulgence” to essential lifestyle,health and wellness.

Services

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Event, Trade Shows and Conferences

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Solutions

Some communications challenges call for a more focused approach. The Pollack Group’s proprietary solutions combine decades of communications experience with specialized methodologies, technology and audience intelligence to help organizations solve specific business and reputation challenges. From strengthening messaging and preparing for a crisis to understanding audiences, elevating leaders and measuring how brands appear in AI-driven search, our solutions give organizations practical tools and insights they can put to work.

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Sited

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