Case Study

Luxe Hotels

Designing an Experiential Lifestyle Marketing Platform For a Hotel Chain

Outdoor patio with glowing string lights

Results

  • Featured in Travel + Leisure, Food & Wine, MSNBC, and more
  • Secured over 6 billion media impressions

“The level of service and expertise The Pollack Group brings to the engagement is highly valuable, especially as they’ve helped bring recognition and desired clientele for the hotel. The team has deep industry connections and works diligently to achieve the client’s vision.”

General Manager, Luxe Hotels

The challenge for Luxe Hotels was to design an experiential and lifestyle synchronized communications platform that was workable for both Luxe Hotels (branded properties) and L.E. Hotels, a collection of premier independent hotel properties worldwide, across 31 countries.

Multi-channel digital communications streams had to work in concert with each other regarding overall positioning and messaging, and needed to be dynamic by design, addressing different audiences from various angles. The programming was designed to be foundational and sustainable, as the brand expanded.

We implemented an overarching brand platform and specific programming per business unit, that included a Brand Share of Voice and Consumer Engagement as well as Partnerships and Quarterly Engagement, Influencer Marketing and Special Promotion programming that would be tied to seasonal happenings, news cycle or opportunistic events.

Services

Content Marketing

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Corporate Communications

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Earned Media

Earned media can greatly boost your brand's online presence. Find out how to harness the power of earned media and make it work for you.

Event, Trade Shows and Conferences

Integrated event, trade show and conference strategies combining PR, marketing and creative to build visibility, engagement and brand impact.

Experiential Marketing

Discover the power of experiential marketing and how it can elevate your brand. Learn strategies and tips to implement experiential marketing effectively.

Influencer Relations

Boost your brand's visibility and credibility through effective influencer relations. Discover proven strategies for successful influencer collaborations.

Online Advertising

Boost your marketing efforts with effective online advertising. Learn proven strategies to attract, engage, and convert your target audience.

Organic Social Media Engagement and Management

Build stronger audience connections with organic social media strategy, content creation, community engagement, publishing and performance analysis.

Video Production

Bring your brand story to life with strategic video production, from commercials and brand films to testimonials, lifestyle content and virtual events.

Web Design and Development

Looking for professional website development services? Our team of experts can help you create a stunning and functional website tailored to your needs.

Layout and Presentation

Elevate presentations, annual reports and brand collateral with strategic layout design that improves readability and strengthens visual impact.

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Beverly Hills's BOLD Campaign was hosted by Luxe Rodeo Drive Hotel at its Rooftop 360, and was attended by influencers and City Council members.

Solutions

Some communications challenges call for a more focused approach. The Pollack Group’s proprietary solutions combine decades of communications experience with specialized methodologies, technology and audience intelligence to help organizations solve specific business and reputation challenges. From strengthening messaging and preparing for a crisis to understanding audiences, elevating leaders and measuring how brands appear in AI-driven search, our solutions give organizations practical tools and insights they can put to work.

Connect to Lead

We believe in creating transformational value - not just transactional.

Leadership Now

Creating leadership platforms that are essential to building audience trust and confidence.

Outmaneuver

Count on us to find ways to overcome the barriers - and out-think the competition.

Message DNA

Because words matter, period.

Activate Now

We help you prioritize and focus on the sources of influence who will drive ROI.

CrisisGuard 365

Your ‘always on’ crisis communications partner available 24/7/365

Audience IQ

You’ll learn what resonates, what doesn’t, and what to do next.

Sited

Your brand. In every AI answer.