Stefan Pollack

Stefan Pollack

President & CFO

“Our founder created our agency to help brands and companies stand out with breakthrough ideas. Today, our team is on a mission to deliver a positive impact on people, the community, and the world.”

Stefan Pollack

For more than 30 years, Stefan has been a trusted counselor to clients who lean on him for his candor, sharp perspectives, creativity, and business acumen. When he proposes bold, big, audacious ideas, clients listen, because they know those ideas are grounded in a deep understanding of their business goals. He believes communications campaigns only break through the clutter when they’re imaginative, built on sound business decisions, and tuned into the current climate of the industries they serve.

This emphasis on intellectual curiosity is central to Stefan’s approach to public relations. It inspires professionals to ask insightful questions and challenge assumptions, values he brings to his PR students at USC’s Annenberg School for Communication and Journalism, where he has been an Adjunct Professor for 25 years. His curiosity also led to his 2013 book, Disrupted, From GenY to iGen: Communicating With The Next Generation, which examines the differences between Gen Z and Millennials.

Stefan’s curiosity about where the industry is headed has also driven him to build, not just advise. He is Co-Founder of SmartFocus.ai, an AI-powered virtual focus group platform that gives communicators and marketers fast, on-demand insight into how audiences will respond to ideas, messages, and strategies, without the cost or delays of traditional research.

Recognized nationally in public relations, digital, and strategic communications, Stefan is fully committed to every role, whether leading industry associations, serving on nonprofit boards, or teaching future PR and journalism professionals. His people-first leadership was recognized in 2025, when he was named an Inspiring Leader by the Inspiring Workplaces Group, which honors leaders who build trust, communicate authentically, and empower their teams.

Stefan continues to serve the industry and his community. He is the past global chair for The Worldcom Public Relations Group (Worldcom), a global partnership of independent PR firms, and sits on the board of Hillel at USC. Previously, he served as president of the Los Angeles chapter of the Public Relations Society of America and held global marketing and Americas Region chair positions with Worldcom, as well as board roles for several nonprofit organizations.

Stefan holds a degree in Finance and Entrepreneurship from the USC Marshall School of Business. He resides in Los Angeles with his wife, Karen, and daughters, Elyse and Sophie.

Explore their insights

Worldcom 2026 North America meeting

In The Red

Elevated: Reflections on the Worldcom Public Relations Group’s North American Regional Meeting in Park City, Utah

Stefan Pollack reflects on the Worldcom Public Relations Group's North American Region meeting in Park City, Utah.

A mason jar of coins with a small plant growing out of the top against a wooden background.

In The Red

How To Lighten A Nonprofit Director’s Load: 18 Marketing Investments

Wise nonprofit directors look at communications not just as campaigns but as part of their organization's foundational infrastructure.

Museum of Tolerance Social Lab

Red All About It

The Pollack Group Expands Its Role with the Simon Wiesenthal Center, Museum of Tolerance, Moriah Media, and Mobile Museums of Tolerance

We're adding organic social media, content production, and community management to our role as SWC's Agency of Record (AOR).

A 2026 calendar propped up on a wooden desk with a window in the background.

In The Red

H2 2026: Five Bold Bets for the Back Half

As we head into the second half of 2026, these are the trends I believe communicators and business leaders should be paying the closest attention to.

A blank, red, and white nametag sticker on the breast of a black pinstripe suit with a golden tie.

In The Red

Forbes: 15 Of The Smartest Ways To Test A New Business Name

Founders need to do their due diligence to understand whether a business’s name will do its job in the real world.

A magnifying glass sitting on top of an open dictionary.

In The Red

Why Your Brand’s Words Are Its Most Underrated Asset — And How Message DNA Fixes That

Message DNA can create a unified framework that organizations can use across every audience, channel, and platform.

Retail shop opening

In The Red

How To Build The Pre-Launch Buzz A New Local Retailer Needs To Grow

The difference often comes down to how well a retailer builds interest and anticipation before opening its doors.

Puzzles of personas

In The Red

Stop Believing Your Own Personas

Most marketing teams don’t actually know their audiences. They know a story they’ve told themselves so many times that it has become fact.​